Retail Store Phone Systems
That Capture Every
Customer Call
Your phone system should help you close sales, not lose them. We connect you with the right cloud-based retail store phone systems that improve call handling, reduce costs, and support multi-location growth.
Our Clients
Why Choose CanComCo For Retail Business Phones?
Upfront Transparent Pricing
You are not even aware of the amount you will be paying initially. No extra costs or additional expenses in the future. This will assist you in budgeting well. Consequently, you are in charge of your expenses.
Free Telecom Advisory
You get professional consultation at no additional fee. CanComCo analyses your existing arrangement and suggests the appropriate solution. This will avoid unnecessary expenses and miscommunication. Thus, you are confident in the decisions you are going to make.
Dedicated Account Managers
You have an account manager who becomes committed to your business. They take you through the process of choice, installation and maintenance. This provides uniform communication. Consequently, your system is operating without problems.
Multiple Vendors
The choice of provider is not restricted. CanComCo introduces you to several vendors depending on your needs as a retailer. This provides you with more options and freedom. Consequently, you end up choosing a solution that is actually appropriate to your business.
Why Retail Stores Can't Afford the Wrong Phone Service
Every Unanswered Call Is a Lost Sale
The customer is willing to ask, book, or purchase when they are calling your store. But when no one replies, then they pass it right away. This occurs more frequently than you believe during rush time. The phone systems of retail stores should be such that all calls are captured or directed properly. Consequently, you secure revenue and customer experience.
Traditional Landlines Cost 3–5× More
The old phone systems have a high cost of setup, a high cost of maintenance, and low features. Meanwhile, they are not compatible with contemporary retail demands. With time, you end up spending more yet not efficiently. Cloud-based retail store phone systems save these expenses. Hence, you will receive higher performance with reduced monthly cost.
Multi-Store Coordination Headaches
It is hard to manage the calls in various locations without a single system. The teams find it difficult to transfer calls or exchange information. This brings about delays and substandard customer service. The phone systems in the retail stores tie together all the stores with one platform. Consequently, communication is smooth in all the stores.
Our Vendors
What Cloud Retail Business Phones Offer To Overcome Headaches?
01. Automatic Call Routing
The calls are channeled to the appropriate department or employee in real time. This saves time in waiting and unwarranted transfers. Consequently, the customers receive quicker and more precise service.
02.IVR (Interactive Voice Response)
IVR enables customers to make selections such as sales, support or store hours. This systematizes incoming calls. As such, your staff experiences less stress because it deals with increased call volumes.
03.Virtual Receptionist
It has a virtual receptionist who responds to the calls in a professional manner. It makes sure that your business always appears available and well-organized. This leads to a uniform experience for the customers.
04.Auto Attendant
The callers are greeted by the auto attendants and directed to the appropriate extension. This eliminates the manual handling of calls by your employees. Your team can therefore target the in-store customers.
05.Multi-Location Connectivity
Every one of your stores is connected. There is no disruption in the movement of calls across the locations. This makes your business remain on track and viable.
06.Extension Dialing
Extension numbers allow employees to contact one another within a short period of time. This enhances faster internal communication and less delay. Hence, your team is more successful.
07.Mobile App
Your employees will have the ability to make and take calls and respond to communication through their phones. This assists during the peak periods or when one is moving about the store. Consequently, there are no calls that are not attended.
08.POS Integration
The phone system integrates with your POS, which allows access to order and customer information when making calls. This reduces manual work. Thus, service will be quicker and more precise.
09.CRM Integrations
The customer information is displayed as soon as a call is received. This assists in individualizing discussions and monitoring interactions. This leads to developing better relationships with the customers.
10.Call Recording & Analytics
Recording and analysis of calls can be used to enhance performance. You will be able to track the opportunities you have missed and to train your team in a better way. Thus, the decisions are made data-driven.
11.Ring Groups
The same call may be sent to multiple employees simultaneously. This guarantees a response within a shorter period of time and a balanced workload. Consequently, customers have no long waiting time.
12.Text Messaging
You are allowed to give and receive SMS using your business number. Texting is a popular form of updating the customer. Consequently, communication is facilitated.
What our Customers Say About Us!
Benefits of Upgrading to a
Cloud-Based Retail Phone Service
Save Up to 70% on Monthly Phone Bills
The conventional systems are associated with costs of hardware, maintenance, and costly upgrades. But phone systems of retail stores that are cloud-based eliminate the majority of these costs. You only pay for what you use. Consequently, your company saves on overheads and acquires greater functionality and flexibility.
Never Miss a Sales Call
Lost calls usually translate to customers and revenue lost. Calls are all properly dealt with with smart routing, voicemail-to-text, and call forwarding. Your system is active even after hours. Hence, the phone system of the retail store assists you in seizing more opportunities and enhancing conversions.
Enable Staff to Work From Anywhere
Retail teams are in motion at all times between the floor and the stockroom and even in other places. A cloud-based system allows them to remain connected with their mobile devices or laptops. This makes sure that calls are not delayed. Consequently, your operations are kept smooth and responsive.
Protect Customer Data
The information of the customers should remain safe. Phone systems installed in retail stores have encryption and access controls to prevent the sensitive data. This minimizes risks and develops trust. Thus, your business remains in compliance and at the same time has a good reputation.