Hosted PBX Plans For Business
Our Clients
Hosted PBX Plans
Core
Unify calls, meetings, and chat in an all-in-one, professional app.
$20 $30
/user/month paid annually
- Unlimited domestic calling
- On-demand call recording
- 100 toll-free minutes
- 25 SMS user/month
- HD meetings (200 participants)
- AI Receptionist Add-on
- AI Virtual Assistant Early beta
- Personal AI Assistant
Advanced
Connect teams across locations and improve customer engagement.
$25 $35
/user/month paid annually
- CRM integrations
- Connect multiple sites
- Core reporting and insights
- 1,000 toll-free minutes
- 100 SMS user/month
- AI Receptionist Add-on
- Personal AI Assistant
Ultra
Engage audiences at scale, backed by deep business insights.
$35 $45
/user/month paid annually
- 10,000 toll-free minutes
- 200 SMS user/month
- RingCentral Webinar
- Historical and real-time insights
- Unlimited storage
- Device analytics & alerts
- AI Receptionist Add-on
- All Personal AI Assistant features
Customer Engagement Bundle
Orchestrate faster, consistent service with connected voice & SMS.
Contact us for pricing
/user/month paid annually
- Business SMS Booster New
- Shared SMS inbox
- Company reply templates
- SMS compliance management
- Call Queues Booster New
- Call back from queue
- Wait time and place alerts
- Live Reports
- AI Receptionist Add-on
- All Personal AI Assistant features
Benefits for Canadian Businesses
1. Cloud-Hosted in Secure Data Centers
Our partners keep your system safe. They use secure data centers located in Canada. Thus, your data stays protected by strict laws. You do not need room for servers. This cloud communication model reduces your risk significantly.
2. No On-Site Equipment Required
You save valuable office space. There is no hardware required to start. The business VoIP system runs entirely over the web.
You do not need to buy a big box. Simply connect your phones.
3. Accessible From Anywhere With Internet
Your team can work from any place. All you need is a stable internet connection. The remote work phone system connects employees at home.
Also, it supports hybrid work communication perfectly.
4.Managed and Maintained by Provider
Our cloud pbx providers handle the technical work. You do not need an IT team. The providers update the software automatically. Therefore, you enjoy a smooth system. We connect you with partners who offer 24/7 support.
5.Enterprise Features at SMB Prices
Small shops get big tools. You get features like auto attendant and queues. These small business phone system plans fit your budget. Consequently, you look like a large corporation.
Why Choose Hosted PBX for Your Business?
Cost Savings
You can save money immediately. Many businesses see a 40-70% drop in bills. Also, there are zero setup fees with many of our partners. You avoid long distance charges across Canada and the USA. The monthly pricing is predictable. Thus, you know exactly what you will pay. Furthermore, there are no costly upgrades later.
Scalability & Flexibility
This system grows with your company. You can add/remove users in minutes. Therefore, you only pay for what you need. It is a truly scalable phone system. You can easily support multi-location offices. Plus, it accommodates seasonal staffing changes quickly.
Business Continuity
Your phones stay online. Partners guarantee 24/7/365 uptime. They use redundant data centers to back you up. Disaster recovery is built into the system. Therefore, a storm won't stop your calls. Automatic failover sends calls to mobiles if the power goes out.
Key Features of Our Hosted PBX System
01. Call Management
- Auto-attendant with Custom Greetings
A digital receptionist answers every call immediately. It plays a professional message for your callers. Then, the auto attendant guides them to the right person. You can change the greeting easily. Therefore, you never miss a client.
- Intelligent Call Routing
This feature sends incoming calls to the best agent. It uses specific rules based on time or skills. Consequently, customers get help much faster. You reduce wait times significantly. The system handles high call volumes easily.
- Ring Groups and Hunt Groups
You can make multiple phones ring at the same time. This ensures someone answers the call quickly. It is perfect for sales teams. If one person is busy, another picks up. Thus, you capture every lead.
- Call Forwarding (Busy, No Answer, Always)
Never miss a call when you are out. You can send calls to your mobile device automatically. Call forwarding works if you are busy or away. Also, you can set it for after-hours. Therefore, you stay connected.
- Call Transfer (Blind and Supervised)
Move a call to a colleague smoothly. You can send it instantly without talking first. Alternatively, you can speak to your teammate before connecting the caller. This ensures the right person takes the call.
- Call Parking and Pickup
You can place a call on hold in a virtual spot. Then, you can pick it up from any other phone. This is great for moving around the office. Consequently, you handle calls with total flexibility.
02. Unified Communications
- Voicemail to Email: The system records your voice messages digitally and sends the audio file to your email. You can listen on your phone or computer, respond faster, and keep your inbox organized.
- Visual Voicemail: You do not have to call a number to check messages. Instead, you see a list of voicemails on your screen and choose which one to play, saving time by skipping irrelevant messages.
- Fax to Email: Send and receive faxes without a machine. Documents arrive directly in your email inbox as PDF files, saving paper and ink, improving security, and allowing access from anywhere.
- SMS/Text Messaging: Use your business number to send text messages and chat with clients on their mobile phones while keeping your personal number private and improving customer service speed.
- Team Chat: Message your staff instantly without email, create project groups, speed up internal communication, improve collaboration, and reduce unnecessary emails and meetings.
- Presence Indicators: See who is free to talk right now. The system shows if a colleague is on a call or away, helping you avoid transferring calls to busy lines and saving time for everyone.
03. Collaboration Tools
- Audio Conferencing (Unlimited Participants): Host meetings with many people easily by inviting staff and clients to join a call. Conference calls provide clear sound with no participant limits, so large teams can connect effortlessly.
- Video Conferencing: Meet your team face-to-face from any location. It builds stronger client relationships, removes travel time, works on computers and phones, and makes meetings more personal and productive.
- Screen Sharing: Show your work during a live call by sharing your computer screen with the group. It is ideal for presentations and training, helping everyone see the same content and understand complex ideas clearly.
- Call Recording: Save conversations to review later for training and dispute resolution. Recordings can be stored securely in the cloud to maintain quality and accountability on every call.
- Conference Bridges: Create a dedicated meeting room where attendees dial a specific number and code. It is always ready, so you do not need to schedule a new line each time and can simplify regular team check-ins.
- Desktop and Mobile Apps: Turn your computer or smartphone into a business phone. Work from anywhere with the mobile app, keep your professional identity, and use the desktop app for quick and easy dialing.
04. Business Intelligence
- Real-Time Call Analytics: See call volume data live to manage staff levels, spot busy times instantly, and make better decisions for daily operations.
- Historical Reporting: Review past trends to plan ahead, identify busiest days, schedule employees effectively, track growth over time, and improve monthly efficiency.
- Call Queue Monitoring: Monitor customer wait times in real time, add agents as needed, keep customers happy, and reduce abandoned calls.
- Performance Dashboards: View team performance at a glance, highlight top performers, identify those who need help, and manage staff more effectively.
- Extension Activity Tracking: Track exactly who is on the phone, monitor activity for every user, ensure productivity, and support billing allocation for full system visibility.
- Custom Reports: Build tailored data sheets, select metrics to track, receive automated email reports, save time on manual entry, and focus on key insights.
Hosted PBX vs Traditional Phone Systems
| Feature | Hosted PBX (Partner Solutions) |
Traditional Phone System |
|---|---|---|
| Setup Costs | Low (Zero setup fees) | High (Hardware purchase) |
| Maintenance | Managed by provider | Managed by you (IT staff) |
| Scalability | High (Add/remove users instantly) |
Low (Requires new hardware) |
| Location | Work from anywhere | Tied to the office |
| Technology | VoIP & Cloud computing | Analog wires |
| Features | Unified communications included | Basic calling only |
Who Benefits from Hosted PBX?
Small Businesses (5-50 employees)
You gain affordable access to big tools. An auto attendant creates a professional image. Also, it is easy to manage without IT staff. You can grow without buying new boxes.
Remote & Hybrid Teams
Your team gains work from anywhere capability. They use a unified communication platform. Additionally, internal calling is seamless. Presence indicators show availability status.
Multi-Location Businesses
You get centralized management for all sites. Enjoy free inter-office calling. This ensures a consistent customer experience. Plus, you have a single phone system across Canada.
Call Centers & Customer Service
Use advanced call routing to help clients. Queue management keeps lines moving. Also, call recording helps with quality assurance. Managers use real-time monitoring and reporting.
Integrations & Compatibility
01
CRM Systems
Connect your phone to customer data. Our CRM integration works with Salesforce and HubSpot. You see caller details instantly. Therefore, you close sales deals much faster
02
Productivity Tools
Link your phone with office tools. It works perfectly with Microsoft 365 and Google Workspace. You can sync contacts easily. Thus, your daily workflow becomes smooth
03
Help Desk
Improve support with help desk connections. It integrates with Zendesk and Freshdesk. Your team creates tickets automatically. Consequently, you solve customer issues more efficiently
04
Click-to-Dial
Call numbers from any web page. You simply click a number on your screen to dial. This saves manual dialing time. Therefore, your team makes more calls
05
API Access
Build custom tools for your business. API access lets you connect specific software. You create unique workflows easily. Thus, the system adapts to your exact needs.
FAQ's
Yes, our partners allow you to port your numbers. You keep your business identity.
You need a stable connection. However, VoIP does not use much bandwidth.
Many plans have zero setup fees. It depends on the partner you choose.
Usually, you get unlimited calling in Canada and the USA. This eliminates long distance charges.
Often, yes. IP phones utilizing SIP are compatible. We also offer plug and play options.
You can add users instantly. The portal makes it very fast.
The system uses automatic failover. Calls go to your mobile app.
Our partners provide 24/7 support. Help is always available.