Legal and Notarial Firms
Every day, legal and notarial offices handle sensitive client calls. So, a hosted VoIP system secures such discussions while also allowing for call recording for correct case documentation and dependable client billing.
Get Reliable Business VoIP Phone Service in Quebec City That Keeps Every Call Connected
Implement a bilingual, cloud-based business VoIP phone service built for Quebec City offices of every size. Keep your existing 418 or 581 number, cut hardware costs, and give your team a system that scales smoothly as your business grows.
Our Clients
Why Businesses Need Business VoIP Phone Service Quebec City to Stay Competitive
01
Outdated Landline Costs Rising
Maintenance fees, hardware leases, and per-line costs associated with traditional phone lines increase annually. Businesses that continue to utilise outdated PBX systems pay for capacity that they hardly ever use, while newer, more efficient options continue to grow steadily all around them.
02
Dropped Calls Hurt Clients
Copper lines and ageing on-site equipment fail unexpectedly, and a dropped call during a client consultation or emergency service need erodes trust immediately and permanently. Every missed word on a faulty connection jeopardises a significant transaction or a long-term relationship.
03
No French Call Handling
Many legacy systems route calls through English-only menus, leaving French-speaking customers unhappy and confused before they contact a live person. That language barrier subtly converts first-time callers into missed business chances in a bilingual area like Quebec City.
04
Remote Teams Unreachable
Hybrid and remote employees still require a working desk extension, but outdated PBX technology assigns each phone number to a specific physical office location. Staff working from home or on the job site become completely unreachable via the main company line.
05
Missing Calls After Hours
In the absence of overflow routing or auto attendants, calls that come in after closing time just go unanswered. Prospective clients rarely leave voicemail messages; instead, they call the next available business on their list.
06
Porting Numbers Takes Weeks
When switching to a standard carrier, you frequently have to wait several weeks for a 418 or 581 number to properly transfer, during which time incoming calls run the risk of going completely unanswered. Growing companies are caught between two disjointed systems and two distinct sets of issues as a result of this delay.
Our Vendors
Business VoIP Phone Features
Top Business VoIP Phone Services Features that Built for Local Teams
01. Bilingual Auto Attendant IVR
Get an auto attendant who will automatically direct callers to the appropriate department and greet them in both French and English. Create customised menus for the billing, support, or sales departments, and get comprehensive reporting that demonstrates how each caller navigates the options.
02. 418 and 581 Number Porting
Transfer your current 418 or 581 number to your new hosted PBX without causing any downtime for your staff. Use number porting in conjunction with your rollout schedule and get access to a specialised coordination staff that works directly with your existing carrier to oversee the entire transfer.
03. Mobile and Desktop Softphones
Install a softphone app on any tablet, smartphone, or laptop so that staff members may answer the main company line from any location. Access call history and voicemail in a single, fully synchronised inbox by using the same extension on all of your employees’ devices.
04. Voicemail to Email Delivery
Get a written transcript and an audio file of each voicemail sent directly to a staff member’s mailbox. Use this function on all of your company’s extensions to instantly access messages without ever having to call a different voicemail system again.
05. On-the-Fly Call Recording
Obtain call recordings that employees can begin or end with a single click while a discussion is underway. Use recording for continuous compliance requirements, training, or dispute resolution. Recordings can be accessed at a later time via a completely secure, searchable archive.
06. Virtual Receptionist Scheduling
Obtain a virtual receptionist that doesn’t require human input and automatically complies with business hours, holidays, and after-hours routing regulations. Create unique schedules for every department or site, and use real-time controls to swiftly override routing in the event of crises or unforeseen closures.
07. Microsoft Teams Integration
Connect your VoIP phone system straight to Microsoft Teams so that employees may use a single shared interface for both calling and messaging. Access all of the calling features without ever having to transfer between different apps by implementing this connection smoothly throughout your current Microsoft 365 environment.
08. Multi-Location Extension Calling
Get easy extension-to-extension dialling across all offices and satellite locations in Quebec City on a single, integrated system. Use a shared business directory for all teams and implement internal calling that feels local regardless of where employees are physically located.
09. Call Queue and Overflow Routing
Obtain call queues that automatically redirect overflow to staff members who are available or to another nearby location while keeping incoming callers in order. Use personalised hold messages, precise wait-time announcements, and comprehensive queue reporting to identify staffing shortages during busy call times.
10. Real-Time Call Analytics Dashboard
Get a real-time dashboard that clearly displays staff performance, wait times, and call volume for each extension. Access historical reports to monitor significant changes over weeks or months, and use analytics to inform future staffing decisions.
RingCentral Business VoIP Plans in Quebec City
Compare RingCentral Core, Advanced and Ultra plans by features, limits, integrations, AI capabilities and pricing.
Billing frequency
Core
$20.00
/user/month
Billed annually • USD
$30.00
/user/month
Billed monthly • USD
- All-in-one calls, meetings & chat
Key features
- 100 toll-free minutes
- Unlimited domestic calling
- 25 SMS per user/month
- AI assistant: captions, notes & summaries
Cloud Phone System
Unlimited domestic calling
- Included
On-demand call recording
- Included
Toll-free minutes / month
100
SMS per user / month
25
Connect multiple sites
- Not included
Unified Communications
HD video meetings (300 participants)
- Included
Webinar hosting (500 attendees)
- Not included
Unlimited storage
- Not included
Automation & AI
AI assistant (captions, notes, summaries)
- Included
AI writer
- Not included
All AI assistant features
- Not included
AI receptionist
Add-on
Administration & Analytics
Core reporting and insights
- Not included
Historical & real-time insights
- Not included
Device analytics & alerts
- Not included
Platform & Integrations
CRM integrations (sales & helpdesk)
- Not included
Most popular
Advanced
$25.00
/user/month
Billed annually • USD
$35.00
/user/month
Billed monthly • USD
- Connect teams across locations
Key features
- 1,000 toll-free minutes
- CRM integrations
- Connect multiple sites
- AI writer included
Cloud Phone System
Unlimited domestic calling
- Included
On-demand call recording
- Included
Toll-free minutes / month
1,000
SMS per user / month
100
Connect multiple sites
- Included
Unified Communications
HD video meetings (300 participants)
- Included
Webinar hosting (500 attendees)
- Not included
Unlimited storage
- Not included
Automation & AI
AI assistant (captions, notes, summaries)
- Included
AI writer
- Included
All AI assistant features
- Not included
AI receptionist
Add-on
Administration & Analytics
Core reporting and insights
- Included
Historical & real-time insights
- Not included
Device analytics & alerts
- Not included
Platform & Integrations
CRM integrations (sales & helpdesk)
- Included
Ultra
$35.00
/user/month
Billed annually • USD
$45.00
/user/month
Billed monthly • USD
- Engage audiences at scale
Key features
- 10,000 toll-free minutes
- Webinar hosting included
- Unlimited storage
- Historical & real-time insights
Cloud Phone System
Unlimited domestic calling
- Included
On-demand call recording
- Included
Toll-free minutes / month
10,000
SMS per user / month
200
Connect multiple sites
- Included
Unified Communications
HD video meetings (300 participants)
- Included
Webinar hosting (500 attendees)
- Included
Unlimited storage
- Included
Automation & AI
AI assistant (captions, notes, summaries)
- Included
AI writer
- Included
All AI assistant features
- Included
AI receptionist
Add-on
Administration & Analytics
Core reporting and insights
- Included
Historical & real-time insights
- Included
Device analytics & alerts
- Included
Platform & Integrations
CRM integrations (sales & helpdesk)
- Included
Pricing notes
- Prices shown in USD per user per month.
- Annual billing saves up to 33% compared with monthly billing.
- AI receptionist is an optional add-on on every plan.
- The Customer Engagement Bundle (adds SMS and call-queue boosters) is quoted separately.
What our Customers Say About Us!
Ready to Implement a Phone System Built for Quebec City Business?
Access a bilingual, hosted VoIP solution through our trusted network of local delivery partners and get a personalised quote tailored to your team’s size, budget, and setup.
Business VoIP phone service in other cities: Business VoIP in Sherbrooke | Business VoIP in Lévis | Business VoIP in Gatineau
Industries We Serve With
Business VoIP Phone
Service Across Quebec City
Medical Clinics and Pharmacies
Medical clinics and pharmacies handle high call volumes from people scheduling appointments and asking for medication refills on a daily basis. Bilingual auto attendants are guiding each caller to the appropriate department without adding more front desk employees.
Retail and Multi-Site Stores
Retail businesses with several Quebec City sites use extension calling to immediately and reliably connect employees across stores. Moreover, managers use real-time analytics to track customer call habits during peak shopping seasons.
Construction and Industrial Firms
Dispatchers are directing critical calls to the closest team member, regardless of the project site they are currently working from. Construction and industrial enterprises are using mobile softphones to keep field teams connected regardless of their location.
Why Choose CanComCo for Business VoIP Phone Service Quebec City
French and English Support Included
Our support staff comfortably helps calls and clients in both French and English, reflecting the bilingual nature of the Quebec City market. We guarantee that your clients always get in touch with someone who speaks their preferred language.
Multi-Vendor Access One Contact
We provide you with easy access to several VoIP technology partners via a single, straightforward point of contact. Instead of promoting one-size-fits-all hardware or software solutions, our staff carefully connects your company with the appropriate source.
Partner-Led Quebec City Delivery
We put you in touch with a reliable local delivery partner who sets up and maintains your VoIP system locally. You receive real local knowledge supported by CanComCo's considerably larger vendor network with our partner-led business model.
Same-Day Quote in French or English
We deliver a same-day quote in your team's preferred language, French or English. Our objective is to eliminate obstacles so you can comfortably proceed on your own schedule and compare prices with clarity.
No Long-Term Contract Required
Rather than putting your company into a strict multi-year contract you don't require, we provide flexible agreement terms. Our approach allows you to gradually scale your phone system up or down as your city operation changes.
PIPEDA-Compliant Canadian Data Centres
Your call data and client information are securely stored with our VoIP solutions, which operate exclusively through Canadian data centers that adhere to stringent PIPEDA regulations. We give compliance top priority so your company can easily fulfil its legal responsibilities.
Get a Same-Day Bilingual Quote and Never Miss Another Business Call
Implement a bilingual, hosted phone system through CanComCo’s trusted network of delivery partners and access transparent pricing built around your team’s exact needs.
FAQs
CanComCo’s delivery partners proudly service businesses in Quebec City and the neighbouring metro area, which includes Sainte-Foy, Beauport, Charlesbourg, Lebourgneuf, and Limoilou. A local delivery partner can install your hosted VoIP system and offer dependable continuing support, regardless of whether your company is located downtown or in one of these neighbourhoods.
Yes, definitely. Number porting allows you to transfer your current 418 or 581 phone number to your new hosted PBX without changing how customers contact you. A delivery partner carefully manages the transfer with your present carrier to ensure that your organisation does not experience any disruption during the move.
A standard PBX has little flexibility for remote employees since it depends on physical infrastructure that is placed on-site and is frequently tightly associated with a single provider, such as Bell Quebec or Videotron. Extensions, call routing, and capabilities like voicemail-to-email function dependably from any location with an internet connection thanks to hosted VoIP, which shifts that entire infrastructure to the cloud.
Indeed, it is. Hosted VoIP platforms are ideal for call centers, medical clinics, and pharmacies that deal with continuous incoming traffic because they offer call queuing, overflow routing, and real-time analytics tailored for high call volumes. Even during the hardest peak hours, calls are efficiently routed by a well-configured system.
Although a dedicated business internet plan is highly recommended for bigger teams, the majority of small to mid-sized workplaces run VoIP satisfactorily on a steady connection with at least 100 kbps of upload and download bandwidth allocated per active call. Before implementation starts, a delivery partner can evaluate your existing connection and suggest upgrades if necessary.
It does, indeed. Before contacting a live person or voicemail box, callers can select their favourite language via bilingual auto attendants and IVR menus. Because support staff can help clients in both French and English, hosted VoIP is a great fit for Quebec City’s truly multilingual workplace.
