Cut Missed Calls, Voicemail Backlogs, & Setup Delays with Zoom Business Phone

Implement a cloud phone system that handles calls, texts, voicemail, and faxes in one simple app across every device. Access local onboarding support so your entire team is calling confidently and reliably on day one.

Our Clients

Zoom Business Phone Overview

RingCentral Business VoIP is a cloud-based unified communications (UCaaS) platform designed for enterprises of all sizes and built on the RingEX technology. It replaces on-site PBX hardware with a hosted, internet-based system designed for expanding businesses across Canada, integrating voice calls, SMS, video conferencing, and team chat into a single app.

Zoom Business Features

Zoom Business Phone Plans And Features That Lower Call Costs And Admin Time

01. Flexible Calling Plans

Depending on the average call volume, destinations, and total budget of your team, select from Metered, Regional Unlimited, or Global Select calling options. Every plan includes domestic calling, SMS and MMS, and a dedicated phone number, so setup is straightforward, predictable, and easy to budget for right away.

Get task extraction, voicemail prioritisation, and automated post-call summaries with Zoom’s AI Companion for no additional setup or licensing cost. Throughout the hectic workday, employees spend more time having genuine, targeted conversations with clients and coworkers and less time taking notes.

Set up business hours, after-hours, and follow-the-sun call routing across regions, as well as multi-level auto attendants that automatically route callers to the queue, extension, or voicemail box. This eliminates the need for manual transferring or additional front-desk effort.

Access worldwide PSTN connectivity in more than 49 nations and territories, or bring your own carrier (BYOC) for more control, flexibility, and contract continuity. This works well for expanding businesses with remote workers or offices outside of Canada.

Use a single central administrator site designed for scaling teams and busy IT personnel to provision, manage, and keep an eye on the complete phone system. You can assign numbers, define calling rights, and adjust policies without pursuing many tools, spreadsheets, or suppliers.

Zoom Phone has a 99.99% SLA and includes built-in security controls, E911 support, and automatic failover alternatives via Zoom Phone Local Survivability during outages or network disturbances. Calls between users are encrypted using 256-bit AES-GCM while in transit.

Zoom Business Phone Integrations That Fit Your Existing Stack

01

Microsoft Teams

Place, receive, and manage calls straight in Microsoft Teams using the Zoom for Microsoft Teams app, which includes call summaries and voicemail prioritisation. You can access all these without leaving the Teams window during your hectic, meeting-filled workday.

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Why Get Zoom Business Phone Through CanComCo Instead Of Managing It Alone

Consolidated Billing & Management

Reduce administrative work by receiving a single, straightforward invoice for your phone system and associated services rather than many bills from various vendors each month. Our staff makes sure that billing is accurate, well-organised, and simple to check.

Faster Deployment & Onboarding

Our partners use an organised, proven onboarding approach based on real Canadian rollouts. So your numbers port, users are provisioned, and your team can begin calling sooner than a self-managed setup would generally allow.

Expert Canadian Configuration Support

Our network comprises experts who comprehend Canadian dialling regulations, area code specifications, and number porting from beginning to end, including provincial nuances. Your rollout will go more easily the first time around with local knowledge.

Single Point Of Contact

Connect with a single, committed team at any time of day or night for support issues, configuration enquiries, and estimates. You never have to deal with complicated phone trees or several vendor interactions because we work behind the scenes with the implementation partner.

Ongoing Local Support

After go-live, our network remains available for configuration updates, troubleshooting, and general queries as your company grows, evolves, and adds new locations. Instead of beginning from scratch with a generic support queue, you receive a dedicated point of contact to call.

Bundled Connectivity Options

Use our wider range of business solutions designed for expanding businesses to link your phone system with internet, mobility, or other connectivity services. Bundling might help your finance team manage fewer invoices each month and streamline procurement.

Ready To Stop Losing Calls To Outdated Hardware And Manual Routing?

Get a personalised quote today and connect with an implementation partner who can configure Zoom Business Phone around exactly how your team actually works, communicates, and grows.

Headline: Industries That Benefit The Most From Zoom Business Phone

Get Started With Zoom Business Phone And Skip The Guesswork On Setup

Tell us about your team, current setup, and growth plans, and we’ll connect you with a partner who can implement the right plan, features, and hardware for your business needs.

FAQs

Yes, Zoom Phone provides global PSTN service in dozens of countries, with more coverage accessible through Zoom Phone Provider Exchange partners worldwide. Canadian numbers, calling plans, area codes, and number porting are all enabled for businesses operating here.

Plans scale according to calling volume, coverage, and features, so you can choose the one that best suits your spending limit and usual usage habits. Metered plans charge per outbound minute, but Regional Unlimited and Global Select plans include unlimited domestic or international calling, AI features, meeting minutes, and administrative controls.

Indeed. Our partners can handle the complete porting procedure as part of onboarding, and you can move your current business phone number to Zoom’s feature-rich phone system without any unforeseen costs or surprises.

Conventional PBX systems depend on actual gear, on-site servicing, and server rooms that need to be maintained on a regular basis. Updates, scalability, and additional locations don’t require new hardware or a dedicated IT visit because Zoom Business Phone operates solely in the cloud.

Zoom Phone supports a wide range of certified desk phones, including Poly, Cisco, Yealink, and AudioCodes models, as well as softphone apps for desktop and mobile devices running major operating systems, allowing teams to continue to use equipment they are familiar with and trust.

In addition to aligning its controls with the HITRUST CSF and making a SOC 2 + HITRUST report available for review upon request, Zoom will sign a standard Business Associate Agreement when required by customers handling protected health information. Calls are encrypted with 256-bit AES-GCM while in transit between users and devices.