Need to lower your business phone costs? VoIP can help you save big! You can also get cool tools like AI call help and global calling. This guide, brought to you by CanComCo, compares the best VoIP companies in Canada for 2025. We look at what they offer, how much they cost, and if they can grow with your business. This will help you pick the best VoIP for your needs, whether you’re a small shop or a big company. Let’s find out how VoIP can change your business!
What is Business VoIP?
VoIP uses the internet to make calls. It’s cheaper and has more features than old phone lines. Good VoIP systems have call forwarding, voicemail to email, video calls, and work with other tools you use. It can cost as little as $10 per user each month. VoIP helps people work from anywhere and lets your phone system grow as you do. It can make your business work better and keep customers happy.
Who Needs VoIP and Why?
If you want to save money and be flexible, VoIP is key.
- Small businesses and solo folks use VoIP for things like automatic greetings and toll-free numbers. This makes them look professional without spending a lot.
- Growing startups use team messaging and video to help people work together, even if they aren’t in the same place.
- Big companies use VoIP for things like call data and global calling.
VoIP can cut phone costs by a lot (30–80%). It also makes customer service better with features that send calls to the right person. Plus, it’s easy to add more phone lines as your business grows.
Types of VoIP: What You Get and What You Pay
VoIP systems are different to fit different needs. Here’s a look at the main types:
- Cloud-Based VoIP: The company that gives you VoIP handles everything. You don’t need any special equipment. You get unlimited calling, text messages, and it works with other apps (like HubSpot). Price: $10–$40 per user each month. This is great for small businesses because it’s easy and cheap.
- On-Premises VoIP: Your business has its own servers. You have more control but need someone who knows IT. Costs: $5,000+ to start, then $20–$50 per user each month. This is for big companies with complex needs.
- Hybrid VoIP: A mix of cloud and on-premises. Price: $15–$60 per user each month. Good if you’re moving from old phones to the cloud.
Most businesses choose cloud-based VoIP because it’s easy to start and doesn’t cost a lot upfront.
Top 10 VoIP Providers in Canada Compared
Here’s a table that compares the top 10 VoIP companies in Canada for 2025. We look at price, what you get, if it works with other tools, how easy it is to add more users, and customer support. Prices are in Canadian dollars per user each month (if you pay monthly for one user).
RingCentral
Starting Price
$29.99,
Key Features
Unlimited US/Canada calls, video (250 users), AI, auto-attendant, messaging,
Integrations
Microsoft Teams, Salesforce, Google, Slack,
Scalability
1–10,000+ users,
Customer Support
24/7 phone, chat, email (mixed reviews),
Pros
Lots of integrations, can grow with you, easy to use,
Cons
Limited texts, support can be hit or miss, Best For
Medium/large businesses
Best For
Medium/large businesses
MightyCall
Starting Price
$15
Key Features
Auto-attendant, call recording, voicemail to text, toll-free, mobile app
Integrations
Zapier, basic CRMs
Scalability
1–50 users
Customer Support
24/7 phone, chat (great reviews)
Pros
Cheap, great support, easy to use
Cons
Limited data, fewer big business tools
Best For
Solo folks, small businesses
GoTo Connect
Starting Price
$29.99
Key Features
Unlimited calls, video (250 users), messaging, call pop, virtual helper
Integrations
Microsoft Teams, Salesforce, HubSpot
Scalability
Small to medium
Customer Support
24/7 phone, chat (reliable)
Pros
Strong video, no user limit on basic plans
Cons
Limited toll-free minutes, no global texts
Best For
Remote/hybrid teams
OpenPhone
Starting Price
$13
Key Features
Unlimited US/Canada calls/texts, shared numbers, voicemail to text, mobile app
Integrations
HubSpot, Salesforce, Slack, Zapier
Scalability
Small to medium
Customer Support
24/7 email, chat (quick to help)
Pros
Affordable, focuses on texts, cheap extra numbers
Cons
Bugs with Windows app, not many advanced features
Best For
Solo folks, startups
Dialpad
Starting Price
$20
Key Features
Unlimited calls, AI help, video, live data, mobile app
Integrations
Google, Salesforce, Zendesk
Scalability
Small to medium
Customer Support
24/7 chat, phone (good reviews)
Pros
Good AI, works well on phones
Cons
Can be hard to learn, call quality can vary
Best For
Tech-forward businesses
Nextiva
Starting Price
$18.95
Key Features
Unlimited calls, social media, CRM tools, messaging, voicemail to email
Integrations
Salesforce, HubSpot, Zendesk
Scalability
1–10,000+ users
Customer Support
24/7 phone, chat, email (top-rated)
Pros
Good multi-channel support, watches online reviews
Cons
Toll-free numbers cost more
Best For
Customer-focused businesses
Ooma
Starting Price
$29.95 (Pro)
Key Features
Call forwarding, virtual helper, call blocking, mobile app, voicemail to email
Integrations
Limited (Google, Microsoft 365)
Scalability
1–20 users
Customer Support
24/7 phone, chat (easy to reach)
Pros
Easy to set up, cheap equipment
Cons
Not many integrations, basic features
Best For
Small offices with little IT
8x8
Starting Price
$15–$30 (quote)
Key Features
Unlimited calls (14 countries), texts, video, AI, live data
Integrations
Microsoft Teams, Salesforce, Zendesk
Scalability
Small to large
Customer Support
24/7 phone, chat (mixed reviews)
Pros
Good for international calls, saves money
Cons
Limited call recording, price based on a quote
Best For
International businesses
Vonage
Starting Price
$19.99
Key Features
Unlimited calls, advanced call sending, voicemail to text, video, mobile app
Integrations
Salesforce, Microsoft Dynamics (limited extra tools)
Scalability
Small to large
Customer Support
24/7 phone, chat (reliable)
Pros
Works well on phones, reliable uptime
Cons
Fewer extra tools, may have hidden fees
Best For
Remote workforces
Zoom Phone
Starting Price
$15
Key Features
Unlimited US/Canada calls, voicemail to text, mobile app, Zoom Meetings
Integrations
Zoom Meetings, Salesforce (limited other CRMs)
Scalability
Small to medium
Customer Support
24/7 chat, phone (focused on Zoom)
Pros
Cheap, works well with Zoom
Cons
Fewer features than some others
Best For
Businesses that use Zoom
More Details
Price:
- Cheapest: OpenPhone ($13) and Zoom Phone ($15) are good for small businesses.
- Best Value: MightyCall ($15) and Dialpad ($20) give you a lot for the price.
- Premium: RingCentral and GoTo Connect ($29.99) are for businesses that need more advanced tools.
Features:
- Standard: All have unlimited US/Canada calls, mobile apps, and voicemail to text.
- Standouts: Dialpad’s AI, OpenPhone’s unlimited texts, and Nextiva’s social media tools are unique.
- Missing: Ooma and Zoom Phone don’t have things like AI or many integrations.
Integrations:
- Best: RingCentral, Nextiva, and Dialpad work with Salesforce, HubSpot, and Microsoft Teams.
- Limited: MightyCall and Ooma don’t have as many options, which might make it harder to connect with other tools.
Scalability:
- Big Companies: RingCentral and Nextiva can handle thousands of users.
- Small Teams: OpenPhone, MightyCall, and Zoom Phone are great for 1–50 users.
Customer Support:
- Top-Rated: Nextiva, MightyCall, and OpenPhone are known for being helpful.
- Mixed Reviews: RingCentral and 8×8 can have slow response times sometimes.
Call Quality:
- Vonage and GoTo Connect have very reliable uptime (99.999%). Dialpad and 8×8 might have issues if your internet is slow (need at least 100 Kbps per call).
International Calling:
- Best: 8×8 (unlimited to 14 countries) and RingCentral (global plans) are good for international calls.
- Limited: Ooma and Zoom Phone focus on US/Canada, and international calls cost extra per minute.
Picking the Right Provider
- Small Businesses: OpenPhone, MightyCall, or Zoom Phone are cheap and easy to use. If you text customers a lot, pick OpenPhone.
- Medium Businesses: GoTo Connect, Vonage, or Dialpad have a good mix of features and work with other tools.
- Enterprises: RingCentral or Nextiva can grow with you and have advanced features.
- On a Budget: Ooma or 8×8 have cheaper plans, but might not have all the features you need.
- Global Calling: 8×8 or RingCentral are best for calling other countries.
In Conclusion
Choosing the right VoIP company in Canada can save you money, help you grow, and give you great new features. From best VoIP for small businesses like OpenPhone to enterprise-grade solutions like RingCentral, there’s a fit for every need. Use our detailed comparison, brought to you by CanComCo, to match features, pricing, and support to your goals. Ready to transform your telephony? Many companies offer free trials!
- What’s the best VoIP for small businesses in Canada?
OpenPhone and MightyCall are great because they’re cheap, easy to use, and have features like unlimited texting and toll-free numbers.
- Can VoIP replace old phones?
Yes! VoIP has all the features of landlines plus more, like AI and video, and it often costs less.
- Which companies offer international calling?
8×8 and RingCentral have unlimited calls to many countries. Check their plans for details.
- Is VoIP safe for businesses?
Yes, companies like Dialpad and Vonage use security measures to protect your data.
- How much money can VoIP save?
You can save 30–80% compared to old phone systems. Plans can start as low as $10 a month.