IVR System For Improved Customer Engagement
Want to improve your customer calls? Our partner offer IVR system for businesses that can help! It is built to enhance customer engagements when you are not there.
Our Clients
IVR Solutions That Stand Out: Choice, Clarity & Customization
Multiple Providers
CanComCo work with the best phone companies to give you choices for your IVR. Pick what works best for your business size and needs.
Transparent Pricing
There are no surprise costs here! Our prices are clear and fair, so you know exactly what you're paying. This helps you manage your money better.
Customized Solutions
Your business is special, so your IVR should be too. Our experts will create an IVR system that fits your exact work style.
Dedicated Support
Need help? CanComCo here for you! Our friendly support team assists you with setup and keeps your IVR running smoothly.
Best In Class Technology With Features That Matter
Automatically route calls to the right person or team based on your rules, what the caller says, or even the time of day.
Let your customers help themselves! They can get info, do things, or solve problems using simple voice commands and menus.
Create IVR systems with many layers of options. This helps callers get exactly where they need to go.
Record phone calls to help you train your team and ensure great service. You can even listen live.
System can understand what people say, making talking to the IVR easier and more natural.
Connect your IVR with other ways customers contact you, like email and chat, to make everything work together.
If all your agents are busy, hold callers in line and even offer them a callback so they don’t have to wait on the phone.
Get clear reports on your calls! See how many calls you get, how your team is doing, and what your customers are doing.
Set up your IVR to speak different languages, helping you serve more customers.
You can choose how your IVR works. At CanComCo, we have options for online (cloud) or on-premise computers.
Our Vendors
IVR System
| Vendor | Type | Visual IVR Builder | AI/Smart Routing | CRM Integration | Best For | Get Pricings |
|---|---|---|---|---|---|---|
|
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API-based / Custom
|
✅ Drag & Drop
|
✅ Yes (Custom)
|
✅ Flexible APIs
|
Developers & Custom Solutions
|
|
 |
CCaaS Platform
|
✅ Yes
|
✅ Smart Routing
|
✅ Salesforce, Zoho
|
Call Centers & Enterprises
|
|
 |
CCaaS Platform
|
✅ Yes
|
✅ AI-Powered
|
✅ Many CRMs
|
Large Enterprises
|
|
 |
CCaaS Platform
|
✅ Yes
|
✅ AI Voice Bot
|
✅ HubSpot, Zendesk
|
Customer Service Teams
|
|
 |
UCaaS/IVR Feature
|
✅ Admin Console
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✅ Routing Rules
|
✅ CRM & UC
|
SMBs & Mid-size Companies
|
|
 |
UCaaS/IVR Feature
|
✅ Basic IVR
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❌ Limited AI
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✅ Basic CRMs
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Budget-Friendly IVR Option
|
|
|
|
VoIP with IVR
|
✅ Call Flow Editor
|
❌ Manual Routing
|
✅ Pipedrive, HubSpot
|
Sales Teams & Startups
|
Efficient IVR System That Streamlines Your Communications
Happy Customers
Make callers happy by quickly sending them to the right person or information. Less waiting means happier customers!
Work Smarter
Let the IVR handle simple questions and tasks. This helps your team to focus on more important things.
Save Money
Handle many calls without needing a huge team. This can lower your business costs.
Understand Your Calls
Our detailed reports show how your calls are going. Learn about your customers and how your team is doing.
Businesses That Need IVR System For Better Operations
Telecommunications
Handle more calls easily, offer automatic help, and manage many calls without problems.
Banking and Finance
Let customers check their accounts, get balances, and do simple tasks safely on their own.
Healthcare
Make booking appointments, refilling prescriptions, and getting general health info easy.
E-commerce and Retail
Help customers easily track orders, return items, and find product details.
Travel & Hospitality
Automatically confirm bookings, give travel updates, and offer help anytime for travellers.
Insurance Companies
Allow customers to check their plans. They can file claims and get answers to common questions.
Government & Public Services
Make getting information and connecting with the right departments easier.
Energy & Utilities
Handle service requests, report problems, and give billing info to customers quickly.
Education
Manage student questions, provide course details, and automate sign-ups.
Customer Support Centers
Help agents be more productive, solve problems faster and make customers happier.
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FAQ's
An Interactive Voice Response (IVR) System is an automated phone technology that interacts with callers, gathers information, and routes calls to the appropriate department. CanComCo provides advanced IVR solutions to enhance customer experience and streamline call management.
Yes! CanComCo’s IVR Systems seamlessly integrate with CRM, ERP, and helpdesk software (like Salesforce, Zendesk, and Microsoft Dynamics) to provide a unified communication experience.
Industries like banking, healthcare, retail, telecom, and customer support benefit greatly from IVR Systems. CanComCo provides industry-specific IVR solutions to optimize operations.
The cost varies based on features, scalability, and customization. CanComCo offers affordable IVR solutions with flexible pricing—contact us for a free quote!
Cloud-based IVR offers scalability, remote management, and lower upfront costs, making it ideal for most Canadian businesses. CanComCo provides secure, reliable cloud IVR solutions.
TESTIMONIAL
What Our Costumer Say
Marlis Hansen
Director of Operations
Tammie Campbell
Manager
Jasprit Gill
Manager
Riley
Owner
Arun Gupta
Owner
Sheldon
Manager
Aaron Water
Administrator
Galina Kumar
Operational Manager
Anjie Macdonald
Manager
Discover the Power of IVR Systems for Your Business.