Central Display Tents - Upgrading Business Communication for Better Efficiency

We struggled for years with outdated systems and unreliable service from Telus. Canada Communication helped us smoothly

Client Overview

Business Name

Central Display Tents

Contact Person

Sheldon, Manager

Central Display Tents was not experiencing any specific technical issues at the time but recognized the value of staying ahead by proactively enhancing their communication infrastructure. Understanding that reliable and efficient phone systems are crucial for maintaining seamless internal coordination and delivering exceptional customer service, the company decided to move forward with strategic upgrades. Their goal was to future-proof their operations and ensure scalable communication support as the business grows. As part of this initiative, they upgraded three of their business phone lines to Advantage Voice Basic, providing essential features for everyday use, and one additional line to Advantage Office, offering advanced call management tools to improve handling, flexibility, and overall productivity across departments.

Challenge

The goal was to modernize their phone system with advanced features and better hardware to support internal operations and customer communication more effectively.

Solution

We facilitated the upgrade by transitioning three business lines to Advantage Voice Basic and one line to Advantage Office. As part of the implementation, we also provided new Cisco headsets to enhance call quality and user comfort.

Client Feedback

Sheldon, the Manager, expressed his full satisfaction with the recent upgrades, highlighting the noticeable improvement in day-to-day operations. Following the installation, everything has been functioning seamlessly, with no disruptions or technical issues. The entire team has responded positively to the enhanced communication setup, noting increased clarity and ease of use during calls. Sheldon also praised the addition of the new Cisco headsets, which have significantly improved audio quality and user comfort, contributing to better workflow efficiency and a more professional communication experience overall.

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