Castleridge Health Centre - Boosting Internet Performance for a Busy Health Facility

We struggled for years with outdated systems and unreliable service from Telus. Canada Communication helped us smoothly

Client Overview

Business Name

Castleridge Health Centre

Contact Person

Arun Gupta, Owner

Castleridge Health Centre was previously relying on an Advantage 750 internet connection; however, they were experiencing significant speed and connectivity issues that were impacting their day-to-day operations. With more than 3 to 4 test rooms operating simultaneously—each requiring stable and high-speed internet for medical equipment, data transfer, and communication systems—the existing setup proved to be insufficient. The limited bandwidth capacity led to frequent service interruptions, slow network performance, and overall inefficiencies in clinical workflows. These recurring issues not only disrupted internal processes but also affected the quality of patient care and staff productivity.

Challenge

The health centre needed a high-speed and reliable internet solution to support multiple rooms, medical devices, and uninterrupted operations, especially during peak hours.

Solution

After understanding their specific needs, we upgraded their service from Advantage 750 to Advantage 1.5 Gig internet. This new solution ensured faster speeds, better connectivity, and seamless operation across all their test rooms without needing additional infrastructure changes.

Client Feedback

Arun Gupta, the Owner of the facility, expressed his satisfaction with the newly implemented setup. He noted that everything is now functioning seamlessly, with no disruptions or connectivity issues. The upgraded internet service has brought a noticeable improvement in both speed and reliability, enabling smoother operations across all departments. Staff can now perform their tasks more efficiently, and the overall digital experience has become far more dependable. Mr. Gupta also highlighted that the enhanced connectivity has positively impacted communication, productivity, and service delivery within the organization.

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